The five most important questions you will ever ask about your organization

Why self-assessment? / Peter F. Drucker

Question 1 : what is our mission? / Peter F. Drucker with Jim Collins

Question 2 : who is our customer? / Peter F. Drucker with Philip Kotler

Question 3 : what does the customer value? / Peter F. Drucker with Jim Kouzes

Question 4 : what are our results? / Peter F. Drucker with Judith Rodin

Question 5 : what is our plan? / Peter F. Drucker with V. Kasturi Rangan

Transformational leadership / Frances Hesselbein

The self-assessment process

Suggested questions to explore.