From the Book - Third edition.
Part 1. The keys to successs. Etiquette and ethics
Part 2. The job applicant. The job search
Traditional resumes and application letters
Part 3. The workplace. You and your coworkers
Gender and generations in the workplace
Hosting, attending, and speaking at the perfect meeting
Telecommuting and the home office
Business is built on relationships
Part 4. Rising to the occasion. Business gifts
Decoding the table setting
Hosting or participating at the business meal
Socializing outside of work
Business entertainment at home
Part 5. Communication. The good conversationalist
Part 6. On the road. The thoughtful traveler
Conventions, trade shows, and other off-site events
Doing business in another country.
